| Pollution Prevention in Metal Finishing: Plating A Northwest Industry Roundtable Report |
Continue to Appendix A: Roundtable Attendees.
Introduction
The Pacific Northwest Pollution Prevention Research Center (PPRC) held a roundtable discussion on June 20, 1995 in Seattle, Washington, on pollution prevention issues facing the plating sector of the metal finishing industry in the Northwest region of the United States. The majority of meeting participants were from the Puget Sound area, and included representatives of the metal plating industry, government, the academic community, distributors/vendors, researchers, and the PPRC.
Funding for the roundtable was provided by a grant from The Boeing Company. The PPRC, with support from Boeing, organized this roundtable for several reasons:
- Metal plating is one of the most chemical intensive and heavily regulated industries in the Northwest;
- It is a key support industry to military installations and the aerospace industry — two of the largest employers in the Northwest;
- The metal plating industry is highly competitive and capital intensive, which makes it essential for many new technologies to be demonstrated before they can be implemented; and
- There are a multitude of resources on metal plating, yet many in the industry are unaware of how to access the information they need when making decisions regarding the implementation of new technologies.
The purpose of the roundtable was for participants to share pollution prevention experiences, identify challenges to the implementation of pollution prevention approaches, discuss sources of information and routes of communication, and develop recommendations for efforts to help disseminate essential information and expedite the adoption of alternative technologies.
The roundtable meeting, and subsequently this report, address issues only in the metal plating sector of the metal finishing industry — that is, the application of a metal coating onto a metal part (metal deposition technologies). Metal finishing also includes: the application of paint and related materials onto metal (organic finishing technologies); finishing methods in which the "plated" materials interact with and physically change the make-up of the metal part — anodizing, phosphating, and chromating — (conversion technologies); and subtractive processes that involve the removal of metal from the metal part either through physical action or chemical reaction (removal technologies). Many companies that perform metal finishing operations offer many of these services. However, these technologies were not discussed at the meeting and, therefore, are not addressed in the report. Additionally, activities associated with electroplating printed circuit boards are not included.
This report includes an overview of current and emerging pollution prevention practices and projects at metal plating facilities in the Northwest, and a summary of roundtable discussions, including:
- Pollution prevention approaches platers are interested in implementing;
- Information metal platers need in order to make decisions regarding the incorporation of new pollution prevention approaches; and
- The sources and resources metal platers use — and fail to use — to obtain technical information.
At the conclusion of the meeting, metal platers developed a list of recommendations for future activities that would encourage the transfer of information and the further adoption of pollution prevention approaches. These recommendations are summarized at the end of the report.
Appendix A provides a list of roundtable participants, Appendix B provides an overview of the industry and the primary metal plating processes, and Appendix C includes the primary chemicals used in metal plating that are of environmental concern.
Northwest Metal Finishing Industry: Plating
This section is intended to provide a general introduction to the metal plating industry in the Northwest. For more information on the industry in general, specific processes, chemicals, waste streams, and environmental regulations, refer to the appendices at the end of the report.
Industry Characteristics
A significant amount of metal plating in the Northwest is found within companies that manufacture products rather than those that specialize in metal plating. These are referred to as "captive" operations. However, a great deal of metal plating is contracted to independent establishments, called "job shops." The largest concentration of metal platers are located in the Seattle, Washington, and Portland, Oregon, metropolitan areas; at least 75 percent of the shops in the region are in or near these cities. The exact number of facilities that perform metal plating services in the region is difficult to determine because the facilities are regulated under a variety of SIC codes. In addition, many of the shops are one- or two-person operations, and may not be properly registered within government agencies. Metal plating job shops in the Northwest range in size from one employee to just over 100. Total employment in the Northwest is somewhere between 2,000 and 3,000 people, with the largest markets being aerospace and military applications.
Pollution Prevention in Metal Plating
Pollution prevention is the reduction or elimination of waste at the source, or closed-loop recycling that takes place in the facility. In some cases, pollution is reduced not by reducing the quantity of material used but by substituting a less-toxic and/or non-regulated material for the material previously used. In other cases, the efficiency of the process is increased, thereby reducing the actual quantity of waste. Pollution prevention projects reduce the need for the treatment, transport, and disposal of wastes, and in many cases, offer financial benefits to companies.
Factors Resulting in Pollution Prevention
Northwest metal plating shops have implemented a number of pollution prevention projects within their facilities, particularly in the past five years. This increase in pollution prevention activity is the result of a number of factors, including:It is interesting to note that each of these factors are barriers to pollution prevention implementation. What has occurred over the last several years has been a reduction in these barriers and an increased interest in pollution prevention.
- Economics— Historically, the costs associated with using or releasing currently regulated chemicals has not been very high. Since the mid-1980s, increases in waste disposal costs, taxes on ozone-depleting compounds, additional regulatory reporting requirements, and a greater understanding of the potential costs of cleaning up contaminated soil or groundwater have all increased the attractiveness of reducing or eliminating the use of chemicals or materials that are regulated as toxic or hazardous. Often times, the implementation of new, pollution prevention approaches translates into financial benefits to the companies.
- Regulations and Increased Awareness — Until recently, there was a lack of understanding by metal platers of the environmental and health effects of materials they use. Federal and state pollution prevention legislation passed since 1989 has resulted in the funding of educational efforts and technical assistance support directed at industries that use regulated chemicals, including metal platers. These efforts, combined with pollution prevention planning requirements in the states of Oregon and Washington, have helped increase the awareness among employees at metal shops of the environmental effects of their process chemicals. In addition, health and safety educational efforts and regulatory requirements have increased awareness of the human health effects of metal plating process chemicals. (For more information on the health and environmental effects of some of the most common chemicals used in metal plating, see Appendix C.)
- Customer Requirements/Specifications — Customers ultimately control the chemicals and processes a metal plating shop uses. Many customer specifications require certain plating chemicals be used when processing their products. Customer specifications often include requirements for specific cleaning chemicals as well. These specifications can force a company to use a chemical it would rather not use, simply to retain the customer. Examples of major plating shop customers in the Northwest include military facilities and Boeing. In the past few years, these customers and others have instigated efforts to modify their specifications so that they no longer require the use of highly regulated and/or toxic chemicals. In some cases, specifications have begun to require that less polluting alternatives be used.
Pollution Prevention Activities and Projects
The following information was compiled from studying a number of pollution prevention plans and annual progress reports submitted to the Washington Department of Ecology between 1991 and 1995, and through subsequent conversations with employees at several metal plating shops whose plans were reviewed. It is important to note that many pollution prevention approaches available to metal platers are not discussed in the section below because they were implemented prior to 1991 or because they were not identified as being implemented in any of the companies studied. Nonetheless, the information below provides a general overview of the types of pollution prevention techniques that are feasible. These projects are loosely organized in the order of the typical process flow, which is discussed in Appendix B.Other Projects
- Parts Degreasing/Cleaning Projects— One of the most widespread pollution prevention projects implemented at metal plating facilities is the replacement of vapor degreasers, typically using trichloroethylene (TCE) or 1,1,1, trichloroethane (TCA), with aqueous or semi-aqueous based cleaning systems. In Washington, changes in cleaning method largely began in the early 1990s. In most cases, platers started by reducing their vapor degreaser use and cleaning some of their parts in a new aqueous or semi-aqueous cleaning tank. If the company found the cleaner was acceptable, the vapor degreaser was phased out completely. If it was not acceptable, the company typically tried another cleaning solution or, in several cases, went back to using the vapor degreaser.
The aqueous cleaners are typically alkaline, detergent-based solutions, and are often heated and possibly agitated to provide effective cleaning capabilities. Semi-aqueous cleaners consist of an organic solvent, such as terpenes or glycol ethers, in combination with water. In most cases, a surfactant is added as well. Semi-aqueous cleaners are used as emulsions in water or in concentrated form. Both types typically require a post-cleaning rinse.
Aqueous and semi-aqueous cleaners do not always remove dirt and grease as quickly or effectively as TCE or TCA. Both alternatives may also require additional drying time once a part is cleaned. These disadvantages have resulted in resistance in using alternative cleaning approaches by both production workers and line managers. Most shops have determined that these disadvantages are outweighed by the benefits of reducing costs, regulatory burdens, and potential future liabilities.
One problem that metal platers are having when using aqueous cleaners is the increase in water discharges and, therefore, water treatment requirements. Platers are interested in further research being done to find effective ways to recover alkaline degreasing solutions in a way that removes contaminants without removing components of the solution that make the cleaning step work.
- Cyanide-Containing Bath Projects — Cyanide pollution prevention projects have been pursued by companies in two areas: for copper plating baths and for reverse copper stripping baths, both of which traditionally contain cyanide compounds. These projects’ primary advantages are a reduction in cyanide in the wastewater stream and the reduction of cyanide-containing sludge, which must be disposed of as a hazardous waste. These types of projects have been done in a small portion of the Northwest metal plating shops, with the identified projects beginning in 1992. Several companies that attempted to use a non-cyanide plating process or reverse copper strip were not able to successfully implement the alternative, and currently are using the cyanide-based copper processes.
The non-cyanide plating process is alkaline-based. The stripping alternative identified is an electrolytic stripping process. One reason for the limited implementation of non-cyanide processes in shops is that they require much better control of bath conditions to work properly, including being more sensitive to impurities, thereby increasing operating costs and requiring more highly trained production workers. In addition, the non-cyanide stripping alternatives tend to be slower than the cyanide-based processes. Since stripping is being used to rework a defective or out of specification part, speed is important.
Although zinc-chloride baths have also been substituted for zinc-cyanide baths in a number of facilities across the country, none of the Northwest companies studied reported any actions being taken in this area.
- Chromium-Containing Bath Projects — Most companies using chromium-plating baths now use a chrome emission suppressent in their baths. These are chemical additives that reduce the evolution of hexavalent chromium from the bath. In some areas, such as the Puget Sound, air regulations require the use of these suppressents.
Substitutions for chrome plating were found at one facility studied. The company has installed a nickel-tungsten-silicon-carbide plating bath to replace its hard chrome plating line. The alternative has the advantages of a higher efficiency than conventional chrome plating, and eliminates the emissions and worker exposures related to hexavalent chromium. Disadvantages include difficulty in stripping the alternative plate for "spot" repairs or rework, and the high expense of the tungsten compound. Because nickel and tungsten are both regulated and linked to negative health effects, the change does not eliminate concerns about the environmental impact of the process. To date, the company has only used the alternative process for research and development applications and limited customer tests. The company hopes to be using the process commercially in 1996, and eventually completely eliminate the chromium plating process.
Another project related to chrome that was implemented in 1993 was the use of an ion exchange column to process/purify a company’s four chrome plating baths. The ion exchange column removes heavy metal impurities such as iron, copper, and nickel from the chrome baths, which reduce the efficiency of the baths over time. The ion exchange system is used once to twice a year to process the baths, giving them a theoretically infinite bath life. In the two years the ion exchange unit has been in use, the baths have not been dumped and the original resin is still being used in the ion exchange columns. Eventually, the resin in the ion exchange column will need to be regenerated or disposed of, which will result in a waste stream and associated disposal costs.
- Cadmium-Containing Bath Projects — One company studied replaced its cadmium-cyanide barrel plating process with a nickel-zinc alloy process. This was done in 1992 at the request of a customer (i.e. the change was driven by customer specification requirements). The nickel-zinc alloy plating process is still in full-scale use at the company.
The nickel-zinc process has the advantage of eliminating the more extensive treatment of waste required for cadmium and cyanide, and reducing worker exposure to these compounds, which are know to have greater health risks. Some disadvantages of the nickel-zinc alternative are its higher chemical and operating costs. Nickel-zinc is not generally as corrosion resistant as cadmium, but has been shown to have comparable corrosion protection to steel and other ferrous metals in marine environments, the application originally specified by the customer that required the nickel-zinc process.
- General Bath Life Extension Projects — A number of companies have installed recirculating lines with filters on their process baths to remove impurities on a continual basis. These filter systems are relatively inexpensive and can increase the useful life of the baths significantly. However, the systems generate a new waste — spent filter cartridges. Depending on the bath being filtered, the spent filters may be classified as a hazardous waste.
The lives of some baths have been extended by using electrolytic regeneration on the bath. In this process, metal impurities in the bath are plated onto a cathode inserted in the bath. This may be done on a periodic or continuous basis.
- Plating Bath Drag-Out Reduction Projects — Drag-out reduction projects are very common at metal plating shops in the Northwest. Drag-out occurs when plating bath chemicals are lost from a plating bath because they are caught in or adhered to a part being removed from the bath. Drag-out reduction projects have been widely implemented because they require minimal capital investment or increase in operator capabilities. Drag-out techniques used at companies include increasing the length of time parts are held over plating tanks to drain and orienting part racks to improve drainage. Typically, drain boards have been installed to catch drips and return them to the plating bath.
- Rinsing Baths/Systems Projects — A number of companies have installed double, and sometimes triple, countercurrent flow rinse systems to reduce water usage. In some cases, these systems were installed as early as the mid-1980s. Countercurrent rinsing involves arranging rinse tanks so that a part is rinsed in progressively cleaner rinse tanks. The cleanest rinse tank is the only one that has fresh water added; each subsequent tank is fed by the next cleaner tank in line. The advantage of this approach is greatly reduced water usage (each additional rinse tank in the train typically reduces water usage for the line by a factor of 10) and wastewater volume. The disadvantages are the increased capital costs and space required in the facility.
A limited number of companies have implemented more sophisticated rinsewater control systems in the 1990s that reduce water usage and discharges even further. These systems include flow restricters to further reduce make-up water flows and the use of conductivity meters to control when make-up water is needed based on ion concentrations in the rinse tanks.
A number of other types of projects have been implemented at Northwest companies that are more general in nature as opposed to being associated with a specific process step. They include:
- A computerized tracking system for all chemicals used in combination with an internal company material exchange program — This approach has been used at larger companies to reduce new purchases by requiring employees to check the existing computerized inventory to see if the chemical they need is already available as surplus in a different building or department, and whether it is an approved purchase. These systems can simplify regulatory reporting, however, they require a large initial investment in money and time.
- External materials exchange programs — A number of companies have taken advantage of regionally operated materials exchange programs to locate other companies that can use a waste as a feed stream. When successful, this approach takes the waste material out of the regulatory system, eliminating associated management costs.
- Proper segregation of wastes — By not combining nonhazardous wastes with hazardous wastes, the volume required for disposal can be reduced. One example is separating hazardous and nonhazardous spent filters to reduce hazardous filter disposal volume.
- Increased quality assurance and control to reduce rework — Some companies have been successful in minimizing the number of parts that need to be reworked. Reworking typically involves stripping and replating, and is very waste-intensive and expensive. Companies have minimized rework through better training and, in some cases, implementing total quality management programs.
Roundtable Discussions
This section includes a summary of several of the main topics discussed during the roundtable meeting. It’s important to note that the following information represents the opinions of roundtable participants, the majority from the Puget Sound area, and may not reflect the views of all metal platers in the Northwest.
Platers Are Interested in Trying Pollution Prevention Approaches
Meeting attendees cited several pollution prevention approaches they are interested in trying, but have not implemented due to a lack of knowledge of the technology, insufficient financial resources or other reasons. These approaches include a mobile acid purification unit, the recovery of alkaline degreasing solutions, a practical evaluation of rinsewater reuse, and the recovery of sodium hydroxide from strip waste.
Mobile Acid Purification Unit
Acid purification uses ion exchange to process/purify plating baths. A unit consists of columns containing resin beads that selectively remove ions from a solution that passes through the column. This column is referred to as an ion exchange column. In this case, an acid plating bath would be pumped through the column to remove metal ion impurities that are interfering with the plating process.The metal platers at the meeting discussed the possibility of sharing a single, mobile unit. The high-cost of the equipment makes it economically infeasible for a single shop to purchase a unit. With a shared unit, each shop would have its own resin beads, which would be used in the unit to purify the acid baths. When finished with the unit, the shop would remove its resin, rinse the unit, and ship it to another co-owner. The resin could not be shared among companies because each company’s baths may contaminate the resin to a different degree, and because of concerns with transporting contaminated resin (which could be designated as a hazardous waste). Sharing a unit would be feasible because bath purification is typically needed only several times per year and takes a few days at most to complete, including loading and unloading resin.
Prior to making the joint investment, the shops want to obtain reassurances from the Washington Department of Ecology that sharing and transporting a mobile acid purification unit would not put the shops out of compliance with any existing or soon to be implemented regulations.
Recovery of Alkaline Degreasing Solutions
As discussed earlier, a majority of metal platers have converted from using vapor degreasers to using alkaline degreasing solutions. The solutions have created a new wastewater stream, since most shops do not purify and recycle the cleaners. Microfiltration has been identified as a potential process to remove and reuse oils from cleaning solutions. However, when oils are removed using microfiltration there is also the potential to remove the surfactants that make the solution capable of cleaning the part. Detailed technical information, including local testing of the microfiltration process, is of interest to the metal platers that participated in the meeting. They would use this information to successfully implement an alkaline degreaser recovery process at their shops.Practical Evaluation of Rinsewater Reuse
The waters that rinse excess chemicals off parts removed from process baths have the potential to be reused if processed properly. A small portion of metal plating shops throughout the country already do this using a combination of ion exchange, electrowinning, and reverse osmosis.As discussed above, ion exchange is used to selectively remove metal ions that are impurities from solutions. Electrowinning can be used on the metal concentrate that is flushed from a saturated ion exchange unit. Electrowinning is a process by which the metals are deposited onto metal cathodes using electrical current. When these cathodes become fully loaded, they can be removed and sold for their scrap metal content.
The water leaving the ion exchange unit can be further processed by a reverse osmosis unit to remove a majority of the dissolved salts from the water. Water leaving the reverse osmosis unit can potentially be reused as new rinsewater instead of being discharged. The platers at the meeting were interested in obtaining more detailed performance information related to rinsewater reuse, and having a local demonstration project performed where the results would be shared among all companies.
Recovery of Sodium Hydroxide from Strip Waste
As part of the surface preparation done prior to plating, some shops use a sodium hydroxide strip rather than the acid dip, which is shown in Figure 1 in Appendix B. One metal plater that uses sodium hydroxide strip expressed an interest in being able to process and recover this solution rather than dumping the bath when the solution is spent. At this time, there is no identified method for recovering this stream.
Information Platers Need to Implement Pollution Prevention Approaches
Metal platers at the roundtable cited three primary pieces of information they need to implement new technologies, such as the pollution prevention approaches mentioned above. These include: a need to know the technology works, a need to be able to justify the cost of the investment, and a need to know the alternative technology would not put them out of compliance with existing regulations.
It was the consensus of the platers from several job shops who attended the meeting that they need to be confident a new technology will actually work before they implement it. Actually knowing a process change will be both effective and cost-efficient means gathering information from a variety of sources. These sources include talking to suppliers, other metal plating shops, and larger companies (such as Boeing), as well as locating case studies and attending demonstrations. Several platers said that when considering a new technology it is essential to get firsthand information from other companies in the Northwest that have actually used the product. According to one metal plater at the meeting, seeing a demonstration of a new technology in person also helps in the decision-making process, because it gives platers the opportunity to see firsthand the results of the technology.
Cost Justification
The ability to determine the costs and benefits of a new technology is essential, according to a plater from a job shop, and this information plays a major role in management’s decision to adopt it. Most metal platers in the group agreed, adding that if they are unable to calculate the costs of a pollution prevention approach, it is difficult to persuade management to make the investment. A representative from the Washington Department of Ecology said the department has university students conduct assessments to businesses free of charge using a total cost assessment software package called P2/FINANCE, and offered this service to the metal platers at the meeting. Platers can also purchase the software for approximately $40 for their own use, however, he cautioned against this, saying it can be difficult to learn. A representative from the University of Washington suggested plating shops could participate in an internship program with the university to assist with cost justification. The shops would benefit by gaining a student researcher, and the students would benefit by getting firsthand work experience. Platers at the meeting were receptive to these suggestions.Technology Must Meet Existing Environmental Regulations
Metal platers also voiced a need to know that implementing the new technology would not put them out of compliance with existing environmental regulations. Prior to making a change in their processes, the platers discuss the alternative with a representative from the section of the regulatory agency that might be affected. For example, the elimination or substitution of a specific chemical used in the plating process may have an affect a facility’s wastewater discharges, which are regulated under the Clean Water Act. Such a change could require a modification to the facility’s discharge permit, causing the facility to delay implementation until approval from the regulatory agency is granted. This waiting period can be a source of frustration for some platers who are ready to implement a pollution prevention technology but are held up by the regulatory process.
Sources of Information for Metal Platers
The metal platers in attendance were asked to discuss the sources of information they use to assist them in making decisions related to the selection and use of new processes and products. According to participants, they obtain information from a number of sources. Understanding these sources can assist researchers, technology developers, government agencies, and others in their efforts to successfully disseminate research results, new technologies, and other types of information to those in the metal plating industry. The sources of information cited by participants are listed below.
Vendors and Suppliers
Several participants stated they rely heavily on process chemistry and recovery and treatment equipment suppliers for information on technology availability and proper operating practices, because engineering resources are a precious, and often rare, commodity for metal platers. For many shops, process engineering expertise is based on cumulative know-how of experienced platers and guidance from suppliers rather than on formal, internal engineering expertise, according to meeting participants. And, because process chemistries are becoming increasingly complex to understand and maintain, plating facilities are relying on their suppliers more than ever to provide assistance and instruction. Participants said this is especially true for the smaller, independent metal plating facilities, where budgetary constraints do not often allow for the hiring of outside consultants or in-house engineers. When a finisher finds a supplier he trusts, the supplier can become his primary source of technical information.One of the platers at the meeting acknowledged that the downside of vendor-provided information is that a vendor is primarily interested in "making a sale," and that his job is not necessarily to be a technical expert in a product’s use. Several platers cited the importance of getting local references from vendors, and not solely relying on the advice of suppliers. This way, they said, the information comes firsthand from other companies in the Northwest that have actually used the products at their facilities. Another issue that was brought up by several participants from smaller plating shops was that most out-of-town vendors would not make special sales calls to the smaller companies. They said out-of-town vendors typically make appointments to visit the smaller businesses only when they are already going to be in town to visit a larger finisher (such as Boeing). This has irritated many platers, making them resistant to work with some vendors, according to one attendee.
Other Platers
The metal platers at the meeting cited their peers (other platers) are a primary source of information regarding new technologies. They said that information from fellow platers is typically based on firsthand experience and, therefore, is highly reliable.Low price, delivery time, and quality are three important competitive issues for metal plating companies. Since many job shops may be in competition with one another, they do not often openly share information, for fear of losing any competitive advantage they may have. However, participants agreed that if the information regarded a waste from a proprietary process, as opposed to the process itself, they would be more likely to share this information with other plating shops.
The Boeing Company
Some independent metal plating companies, especially those located in the Puget Sound area and/or those that contract with Boeing, rely on Boeing to test the economic feasibility and effectiveness of a new product or process before trying it themselves, according to meeting participants. Often, this is because the shops are required to meet certain specifications, which Boeing requires in its contracts. One plater who does not contract with Boeing asked how he could find out about new technologies Boeing is currently testing. Earl Groshart, a representative from Boeing, said the company offers this type of information to any shop that requests it. For information on technologies Boeing has tested or is currently testing, he suggested platers should contact him (see Appendix A).Professional Organizations
The platers at the meeting agreed that they gain a lot of their information from professional organizations. The primary trade associations in the Northwest are the local chapters of the American Electroplaters and Surface Finishers (AESF) and the National Association of Metal Finishers (NAMF). These organizations hold national meetings once a year, and the Puget Sound chapters, for example, sponsor monthly meetings. Membership in AESF is open to all surface finishing professionals, as well as to those who provide services, supplies, and support to this industry. NAMF is comprised of management executives, including owners of metal finishing and related businesses. It is important to note that the companies represented at the meeting are very active in these associations, but there are many metal shops in the Northwest that do not utilize them.
Sources of Information Not Cited by Metal Platers
As mentioned earlier, a tremendous amount of research has been conducted in the metal plating industry, and there are a wide range of resources are available to metal platers. But, several platers at the meeting said they were unaware of the amount of research that had been done, and do not know where to get the information to aid them in their decisions to implement new technologies. Another meeting attendee pointed out that "there appears to be too much of a good thing," suggesting the need for the information to be synthesized to be useful to most platers.
Several major sources of information meeting attendees failed to mention include state and federal government, the national laboratories, National Defense Center for Environmental Excellence - Concurrent Technologies Corporation, and the academic community.
Government
It is interesting to note that the platers at this meeting did not cite government as a primary source of pollution prevention information, although there are an abundance of resources available at both the state and federal level. A failure to cite government may be because metal plating has been a target for regulatory inspection and enforcement, so many plating shops are hesitant to "call attention" to themselves by asking for assistance. Nonetheless, federal and state agencies offer a wealth of information, providing reports, case studies, newsletters, technical assistance, and other resources to metal platers. One plater mentioned the Washington Department of Ecology’s newsletter, Shoptalk, as containing useful information.National Laboratories
Metal platers at the meeting do not get information on new technologies from the national laboratories. However, a participant from Battelle Seattle Research Center asked metal platers if having access to third-party technology evaluations from the national laboratories (such as Pacific Northwest Laboratory) would help them make decisions regarding the implementation of new technologies. Several platers said having a scientist work with their company to evaluate a new technology would be valuable.National Defense Center for Environmental Excellence - Concurrent Technologies Corporation
Concurrent Technologies Corporation (CTC) is an independent nonprofit organization that provides training in the use of new technologies, and supports applied research and development to transition new technologies. CTC, which has an office in Bremerton, Washington, operates the National Defense Center for Environmental Excellence. The NDCEE was established to support Department of Defense facilities and the associated industrial base in adopting a comprehensive approach to pollution prevention. CTC offers a variety of resources that could be beneficial to metal platers, including case studies, online information searches, training, and more.Academic Community
Meeting attendees did not mention universities as a source of information. A member of the academic community who attended the meeting said that faculty are very interested in understanding the processes used by the job shops, in an effort to better understand what they need from acadamia. He suggested the metal platers work with universities to set up internship programs, which would provide students with industry experience, serve as conduits for faculty to keep in contact with industry needs, and provide the metal job shops with a student researcher to assist with cost justification. Several metal platers were highly receptive to this idea.
Information Media Used by Platers
According to roundtable participants, the media used most frequently for information exchange among metal platers are verbal exchanges and printed materials, as opposed to online resources. Platers at the meeting said they are just beginning to use online resources to access information.
Verbal exchanges take place in informal and formal discussions, meetings, seminars, and conferences. Meeting participants saw a need for more forums (such as this roundtable), to bring together representatives from all sectors (government, acadamia, researchers, vendors, and others) to discuss pollution prevention issues in metal plating. Currently, a group of metal platers get together regularly at professional association meetings, and talk one-on-one with vendors, but rarely have the opportunity to talk with university faculty, technical assistance providers, and others. Many platers said they prefer receiving information in hard copy form, as opposed to conducting their own online information searches. Printed information (in the form of newsletter, reports, case studies, and other materials) is currently sent to platers by government agencies, vendors, and nonprofit organizations.
One plater noted that an increasing number of platers are starting to use personal computers to access and retrieve online information. However, many of the smaller shops said they do not have online capabilities. While this medium was not currently considered a primary mode of information transfer, most meeting participants agreed that it is rapidly becoming a increasingly important way for platers to access information. Public libraries, the PPRC, the Washington Department of Ecology, CTC, and many other organizations offer online information searches at little or no charge. Several platers said that having access to online resources would be useful.
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